At Reserveasy, we want you to have a clear understanding of how our services work and what to expect when you request or book an experience, accommodation, transportation, or related service. Please review the policies below for important information about your rights, responsibilities, cancellations, refunds, delivery, and use of our services.
Policy Information
Privacy Policy
Effective Date: August 2026
Reserveasy (“Reserveasy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, contact us, or request our services. This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you.
Information We Collect
We may collect information that you voluntarily provide when you contact us, request assistance, or inquire about our services. This may include your name, email address, telephone number, travel or event preferences, booking details, and other information you choose to provide.
If you make or request a booking through Reserveasy, we may also receive information necessary to arrange the requested service, such as passenger or guest details, dates, destinations, event details, accommodation information, transportation requirements, or other information required by the relevant service provider.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by our website or hosting and security services. This may include your IP address, browser type, device information, pages visited, and general website usage information. We use such information primarily to operate, maintain, secure, and improve our website.
How We Use Your Information
We may use the information we collect to respond to your inquiries, provide booking assistance, arrange requested services, communicate with you about your requests or bookings, process or facilitate payments where applicable, provide customer support, maintain and improve our website and services, prevent fraud or misuse, and comply with applicable legal and regulatory requirements.
How We Share Your Information
We may share information when reasonably necessary to provide the services you request. This may include sharing relevant information with airlines, event organizers, hotels, car rental companies, booking platforms, suppliers, payment service providers, technology providers, and other third parties involved in fulfilling your request.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, property, users, or the security of our website and services.
We do not sell your personal information as part of our ordinary business operations.
Third-Party Services and Websites
Our services may involve third-party websites, booking platforms, service providers, or payment providers. When you interact with a third-party service, that provider may collect and process information under its own privacy policy and terms. Reserveasy is not responsible for the privacy practices of third-party websites or services that we do not control.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal, tax, accounting, or regulatory obligations.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, improve website performance, and understand how visitors interact with our website. The types of cookies and technologies used may vary depending on the features and services implemented on the website.
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of parts of the website.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live and subject to applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information, or to object to or restrict certain processing.
To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.
Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
International and Third-Party Processing
Depending on the services you request, your information may be processed by service providers located in countries other than your own. For example, airlines, event providers, hotels, car rental companies, booking platforms, payment providers, and technology providers may operate in different jurisdictions. Where required, we take reasonable steps to ensure that information is handled in accordance with applicable privacy requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, or applicable legal requirements. When we make changes, we will update the Effective Date shown at the beginning of this policy. We encourage you to review this page periodically for the latest information.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, you may contact us at:
Reserveasy
Email: info@reserveasybooking.com
Phone: +1 (920) 816-4626
Website: www.reserveasybooking.com
Cancellation & Refund Policy
Effective Date: August 2026
Reserveasy understands that plans can change. This Cancellation & Refund Policy explains how cancellations, changes, and refunds are handled for services requested or arranged through Reserveasy.
General Cancellation Terms
Cancellation and refund eligibility depends on the specific service purchased or arranged, the applicable supplier’s rules, and the terms communicated to you at the time of booking. Different airlines, event organizers, hotels, car rental companies, and other service providers may have different cancellation and refund conditions.
Before completing a booking, customers should review the applicable cancellation terms and any restrictions communicated by Reserveasy or the relevant service provider.
Event & Sports Tickets
Event and sports tickets may be subject to the cancellation, refund, exchange, and transfer policies of the applicable event organizer, ticket provider, venue, or supplier. Once a ticket order has been confirmed, cancellation or refund availability may be limited or unavailable.
Where a refund is permitted by the applicable supplier, Reserveasy will assist with the applicable refund process. Any refund received by Reserveasy from a supplier will be handled in accordance with the terms communicated to the customer.
Hotels & Accommodations
Hotel cancellation and refund policies vary by property, rate, booking conditions, and cancellation deadline. Some reservations may be fully refundable, while others may be partially refundable or non-refundable.
Customers are responsible for reviewing the cancellation conditions applicable to their reservation. Where permitted, Reserveasy will assist customers with cancellation requests and applicable refunds.
Car Rentals
Car rental cancellations and refunds are subject to the terms of the applicable rental company and reservation. Additional conditions may apply depending on the rental location, vehicle, rate, and timing of cancellation.
Where permitted under the applicable rental terms, Reserveasy will assist with the cancellation or refund process.
Non-Refundable Services
Certain tickets, reservations, rates, fares, and other services may be non-refundable. Where a service is identified as non-refundable, cancellation may not result in a refund unless the applicable supplier provides an exception or otherwise permits a refund.
Reserveasy cannot guarantee a refund where the underlying supplier’s terms do not permit one.
Changes to a Booking
Requests to change a confirmed booking are subject to the rules and availability of the applicable supplier. Changes may result in additional charges, fare or rate differences, service fees, or other restrictions. Customers will be informed of applicable costs and conditions before a requested change is processed, where reasonably possible.
Refund Processing
Where a refund is approved by the applicable supplier, Reserveasy will process or facilitate the refund in accordance with the supplier’s procedures and the applicable booking terms.
The time required for a refund to appear in the customer’s account may depend on the supplier, payment method, financial institution, and payment processing system. Reserveasy does not control processing times imposed by third parties.
How to Request a Cancellation
Customers who wish to cancel a service should contact Reserveasy as soon as possible using the contact information below. Please provide your name, booking or confirmation reference (if applicable), and the service you wish to cancel.
Email: info@reserveasybooking.com
Phone: +1 (920) 816-4626
Supplier-Specific Terms
Where the terms of an event organizer, hotel, car rental company, ticket provider, or other supplier differ from this general policy, the specific terms applicable to the customer’s booking will govern the cancellation and refund of that service.
Shipping & Delivery Policy
Effective Date: August 2026
Reserveasy primarily provides booking assistance and arranges services such as event and sports tickets, hotel accommodations, car rentals, and related travel services. Most confirmations, tickets, vouchers, and booking information are delivered electronically.
Electronic Delivery
Depending on the service purchased, customers may receive tickets, booking confirmations, vouchers, itineraries, receipts, or other documentation by email or through the applicable supplier or booking platform.
Customers are responsible for providing an accurate and accessible email address and for checking their inbox, spam, junk, and promotional folders for booking-related communications.
Event & Sports Tickets
Event and sports tickets may be delivered electronically through email, a ticket provider, mobile application, digital wallet, or another delivery method specified by the applicable ticket provider or event organizer.
Delivery timing and method may vary depending on the event, ticket provider, venue, or organizer. Some tickets may not be released until closer to the event date.
Hotel & Car Rental Confirmations
Hotel and car rental reservations are generally confirmed electronically. Customers may receive a confirmation number, voucher, itinerary, or other booking documentation by email or through the applicable supplier or booking platform.
Customer Responsibility
Customers are responsible for reviewing all booking information received from Reserveasy or the applicable supplier and promptly notifying us of any apparent error or missing information.
Customers should also ensure that the email address and contact information provided during the booking process are accurate.
Delivery Delays
Delivery times may vary depending on the service provider, event organizer, ticket provider, booking platform, or other third party involved in fulfilling the customer’s request. Reserveasy is not responsible for delays caused by circumstances outside our reasonable control.
If you have not received expected booking information or tickets, please contact Reserveasy promptly so that we can assist in checking the status with the applicable provider.
Incorrect or Missing Information
If booking information, tickets, vouchers, or other documentation contains an apparent error, customers should contact Reserveasy as soon as possible after receiving it. We will review the issue and, where appropriate, work with the relevant provider to seek a correction.
Physical Delivery
Reserveasy does not ordinarily ship physical products. If a particular service requires physical delivery of documents, tickets, or other materials, any applicable delivery method, cost, timing, and restrictions will be communicated to the customer before the order is completed.
Third-Party Delivery
Some tickets, confirmations, vouchers, and booking documents may be delivered directly by hotel, car rental company, event organizer, ticket provider, booking platform, or other third-party supplier. In such cases, the delivery method and timing may be determined by that provider.
Questions About Delivery
If you have not received your ticket, confirmation, voucher, or other booking information, please contact us as soon as possible.
Email: info@reserveasybooking.com
Phone: +1 (920) 816-4626
Terms & Conditions
Effective Date: August 2026
These Terms & Conditions govern your use of the Reserveasy website and the services, booking assistance, and arrangements provided through Reserveasy. By using our website, contacting us, requesting assistance, or proceeding with a booking or purchase through Reserveasy, you agree to these Terms & Conditions.
Our Services
Reserveasy provides booking assistance and arrangements for services that may include event and sports tickets, hotel accommodations, car rentals, and related travel or experience services. Depending on the service requested, Reserveasy may act as an intermediary or booking facilitator and may arrange services through third-party suppliers, providers, booking platforms, or other partners.
The specific terms applicable to a booking may vary depending on the supplier and service selected. Customers should review the applicable booking details, restrictions, cancellation terms, and other conditions before completing a purchase.
Booking Requests and Confirmation
A request submitted to Reserveasy does not necessarily constitute a completed booking. Availability, pricing, and applicable terms may change until a reservation or purchase has been confirmed.
A booking is considered confirmed only when Reserveasy or the applicable service provider has confirmed the reservation or purchase and the required payment or authorization has been completed.
Pricing and Fees
Prices and availability may change based on supplier availability, demand, inventory, dates, selections, and other factors. Any applicable mandatory charges or fees known and calculable at the time an offer is displayed will be presented as required by applicable law.
Before payment is requested, customers will be provided with the applicable total amount and any additional charges that are permitted to be disclosed separately under applicable law.
Customers should review the final price and applicable terms before authorizing payment.
Payments
Payment methods and payment requirements may vary depending on the service and applicable provider. By authorizing a payment, you confirm that the information provided is accurate and that you are authorized to use the selected payment method.
Where payment is processed by a third-party payment provider or service supplier, that provider’s applicable terms and policies may also apply.
Third-Party Suppliers
Many services arranged through Reserveasy are provided by independent third parties, including event organizers, ticket providers, hotels, car rental companies, airlines, booking platforms, and other suppliers.
The availability, quality, schedule, restrictions, cancellation terms, refund rules, and delivery of third-party services are generally controlled by the applicable provider. Reserveasy will assist customers with communications and booking-related matters where appropriate, but cannot guarantee the performance of an independent third-party provider.
Customer Responsibilities
Customers are responsible for providing accurate and complete information when making an inquiry or booking request, including names, contact information, dates, passenger or guest information, and other details required for the requested service.
Customers are also responsible for reviewing confirmations, tickets, vouchers, itineraries, and other booking information promptly and notifying Reserveasy of any apparent error as soon as possible.
Cancellations, Refunds & Changes
Cancellations, refunds, exchanges, and changes are subject to the terms applicable to the specific service or supplier involved. Customers should review the applicable Cancellation & Refund Policy and any supplier-specific terms before completing a booking.
Reserveasy will assist with eligible cancellation, refund, or change requests in accordance with the applicable terms, but cannot guarantee a refund or change when the underlying supplier does not permit one.
Acceptable Use
You agree to use the Reserveasy website for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website or services.
You may not use the website to provide false or misleading information, attempt unauthorized access, interfere with website security, introduce malicious code, or engage in activity that could harm Reserveasy, its customers, suppliers, or service providers.
Website Information and Availability
We make reasonable efforts to keep information on our website accurate and current. However, descriptions, availability, pricing, images, schedules, and other information may change and may be provided or updated by third-party suppliers.
We do not guarantee that all website information will always be complete, current, or error-free, or that the website will always be available without interruption.
Intellectual Property
The content and materials on the Reserveasy website, including text, graphics, logos, designs, images, and other original materials, are owned by or used with permission by Reserveasy or the applicable rights holder and are protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, or commercially exploit website content without appropriate authorization.
Limitation of Liability
To the extent permitted by applicable law, Reserveasy will not be responsible for losses arising from circumstances outside our reasonable control, including changes, cancellations, delays, disruptions, failures, or actions of airlines, event organizers, hotels, car rental companies, ticket providers, booking platforms, payment providers, or other independent third parties.
Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot lawfully be excluded or limited under applicable law.
Events Beyond Our Control
Reserveasy will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, public health emergencies, labor disruptions, transportation disruptions, technical failures, communication failures, or other unforeseen events.
Changes to These Terms & Conditions
We may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable requirements. Updated Terms & Conditions will be posted on this page with a revised Effective Date. Your continued use of the website or services after an update may be subject to the revised Terms.
Contact Us
If you have questions about these Terms & Conditions or our services, please contact us:
Email: info@reserveasybooking.com
Phone: +1 (920) 816-4626